Shipping policy

All orders in Australia will be dispatched from warehouses in Australia. Postage is FREE Australia-wide for orders over $50.

Under normal conditions, delivery will take between 2 and 12 business days after dispatch, depending on your location. Remote areas may require a longer delivery time. If you are given a tracking number, please use it to track the delivery status of your order.

Pickup is available for selected items from our Melbourne warehouse only. Pickup is not available from our other locations. If your order is eligible, the pickup option will appear at checkout.

We work with different courier partners to provide a quality and efficient service. The type of courier used is dependent upon size and weight of each item and the delivery location.

Some products may be dispatched in more than one carton.

We currently dispatch only to addresses within Australia only.

We aim to dispatch all products within two working days after your full payment is made. If you need to cancel a purchase after the product has been dispatched, please note that a postage fee may be deducted from your refund. Additional postage fees may apply for re-delivery or re-direction requests.

If you change your mind about your purchase and wish to return the item after receiving it, please note that applicable freight and restocking fees will be deducted from your refund.

Customers must agree with the above postage and handling terms before purchase.