Shipping Information

Updated 8th December 2023: The sooner you order, the more likely you are to receive your delivery before Christmas. However, we cannot guarantee Christmas delivery, as delays may arise due to the high volume of parcels in the delivery network.

 Delivery is very important to us, this is why we have invested a lot in bringing to you the fastest delivery possible.

Standard shipping delivery times will range from 2-12 business days in metropolitan cities and may take up to 7-15 business days in rural areas. Most orders will be shipped from the warehouses in Sydney, Melbourne or the Gold Coast. A tracking number will be provided on your order page. 

Please note: High volumes of orders may cause delays in delivery time. Timeframes shown are subject to change.

During the holidays period, more people are shopping online, which impacts the couriers and Australia Post network with higher volume of parcels. This may cause delivery delays of few days. We appreciate your patience.

For more information, please check our FAQ page or contact us via Messenger or info@ontrackoutoor.com.au