Shipping Information

Update 01/12/205 - Christmas & Holiday Period Delivery

We recommend placing your Christmas orders as early as possible to give them the best chance of arriving before Christmas Day.

During the holiday period, online shopping volumes increase significantly. This places extra pressure on courier services and the Australia Post network, which may result in delivery delays of a few days. These delays are outside of our control.

While we always dispatch orders as quickly as possible, we are unable to guarantee delivery by Christmas due to the high demand across all delivery networks.

We appreciate your patience and understanding during this busy time.

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Delivery is very important to us; this is why we have invested a lot in bringing you the fastest delivery possible.

Orders under the free shipping threshold of $50 will be charged $8 for standard shipping. Orders over the $50 free shipping threshold will be FREE for standard shipping Australia-wide.

Standard shipping delivery times will range from 2-12 business days in metropolitan cities and may take up to 7-15 business days in rural areas. Most orders will be shipped from the warehouses in Sydney, Melbourne or the Gold Coast. A tracking number will be provided on your order page. 

Please note: High volumes of orders may cause delays in delivery time. Timeframes shown are subject to change.

During the holiday period, more people are shopping online, which impacts the couriers and Australia Post network with a higher volume of parcels. This may cause delivery delays of a few days. We appreciate your patience.

For more information, please check our FAQ page or contact us via Messenger or info@ontrackoutoor.com.au