About us

OnTrack Outdoor is specialized in camping and outdoor equipment. From camping tents, shelters, camping kitchen, lights and camping furniture.

We're a family-owned business that practices what we preach - we test our equipment so we can be confident recommending it to our customers.

We pride ourselves on our great range, customer service and product knowledge and believe that this in combination with great pricing sets us apart from our competition and has our customers coming back for more.  

Original founders/adventure enthusiasts Thea and Tim have adventure in their blood, and still work hard on researching the best range of products available anywhere, ensuring that all gear and equipment sold by OnTrack Outdoor is good value for money and will look after the users for many years to come. We also pride ourselves on a high level of after-sales service.

In our range, we have over 100 products available for purchase with most of these available for sale at our online store. However, if you can't find what you're looking for on our website please let us know. If possible, we may be able to place a special order for you.

OnTrack Outdoor range covers equipment and accessories for camping, caravanning, 4wding and hiking as well as backpacks and bags made for exploring.

Our mission is to become one of the largest providers of adventure gear that inspires, enables and equips people with everything they need for their outdoor adventure. Wherever it takes them.

We aim to offer the same practical expert advice and professional service online as if would be offered to you in a store, with the convenience of shopping from anywhere. Any queries regarding sales, products or expert tips please email us on info@ontrackoutdoor.com.au.

OnTrack Outdoor is committed to providing a safe and secure online store for its customers.  We offer payment via credit card and PayPal. Our website is state of the art, safe and secure, using a 128 bit SSL encryption protocol, the most secure online-shopping protocol.  For more information on credit card security please refer to the Terms & Conditions section of our website.

We are proud of our impeccable customer service record and will go to extraordinary lengths to keep our customers happy. OnTrack Outdoor will replace or refund any item that is faulty or damaged on arrival. Refer to our Returns Policy for more details.

 

Our Exclusive Low Price

We offer LOW PRICES on camping goods so you can be sure you're getting a great deal on quality items.

 

Friendly Service

So whether you need obligation free advice, independent know-how, have a simple (or complicated) question, or just can’t find anyone else to answer your query - please contact us by email, phone or online chat. Our role is to make your camping and outdoor experience as good as it can be.


I hope you enjoy shopping at OnTrack Outdoor!

Best Wishes,

The OnTrack Outdoor Team!  

 

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